This site is for the Fall 2011 Issues in Museum Education Read-Along. Students in the IUPUI Museum Studies program will establish a reading schedule and pose questions. You can read along, post your thoughts and join in on the final discussion later this fall.

Sunday, November 13, 2011
The Final Book Discussion—Live and In-Person (or perhaps on Skype)
Wednesday, November 9, 2011
Telling it like it is: The Calgary Police Service Interpretive Centre
In this chapter, author Janet Pieschel explores how museums can change their perception by highlighting and addressing current issues that are important to their respective surrounding communities. Pieschel uses the example of the Calgary Police Service Interpretive Centre (CPSIC) to demonstrate how and exhibit being tied to present issues allows the museum to be a stage for education as well as an agent of social responsibility.
I completely agree with museums being socially responsible and connecting to their community by addressing relevant issues, but I was a little worried by the connection that the author made between reevaluating the role of the museum in the community (p. 176) and receiving funding from corporations. In this chapter, Pieschel quotes Stephen Weil who states that “…museums need to re-evaluate their relevancy to their communities…,” which may be the reason that government and corporate funding is becoming scarce for institutions such as museums and historical sites.
As the author discussed the role of the CPSIC, she explained that the exhibit located within the administration building was set up to give visitors some perspective on the social basis of criminal activity versus displaying weapons, uniforms, and photographs from Calgary’s law enforcement history. The three displays reviewed were: domestic abuse, family violence, and healthy relationships; substance abuse; and juvenile prostitution.
Although there was some discussion on the challenges surrounding museums and social responsibility, Pieschel only discussed issues surrounding fundraising and the role of docents. One this this chapter did make me ponder was: How often do museums tie the content of their exhibits to the present cares and concerns of their surrounding communities? Do they do it because they feel it’s a foundational responsibility that the museum has to the community or because the present economic environment has made it a challenge to function without fitting “social responsibility” into the mission of the museum?
Engaging underserved communities at the Liberty Science Center
The Abbott partnership program provides science learning opportunities to urban schools by offering on-site, off-site, and on-line resources. They also provide free visit passes to students so that they can continue their learning experience by bringing their family back to the museum. This program allows community members, especially school aged children, to feel welcome at the Liberty Science Center. It helps to dispel the myth that museums are institutions for the elite and provides an entry point for members of the community who may feel unwelcome due to inherent museum stereotypes.
Another program aims to reduce the acceptance of youth smoking amongst students ages 9 to 17. The museum worked in conjunction with community members to determine that this issue was of concern to local residents. This type of museum community partnership has been explored in other chapters of Looking Reality in the Eye, and it is wonderful to see that any type of museum (whether art, science, natural history, etc.) can create these personal relationships.
The third program that the Liberty Science Center has implemented is “Live from… Cardiac Classroom”. This is a very innovative and technologically driven experience. Students are able to watch an open-heart by-pass surgery taking place live through two way video conference technology. The goals of this program are to expand student’s knowledge of anatomy and physiology, while also highlighting the many different careers opportunities that exist in the medical field. In this way the Liberty Science Center promotes career development in the field of science. Students who may not have known much about the medical field before the program could be encouraged to explore a new career path. The program is also offered free to one-third of the students who attend to make sure that everyone is given an equal opportunity to participate regardless of income.
While these programs provide an excellent overview of the ways in which the Liberty Science Center provides public programming to create a community conscience, I am interested in the ways in which this focus on community may be incorporated into exhibits and gallery spaces? Is community input sought when developing or redesigning exhibits? If the Liberty Science Center wants to remain a relevant figure in the New Jersey community they must work to incorporate this type of social inclusion into all aspects of their institution, not just their public and school programming.
Telling it Like it Is: The Calgary Police Service Interpretive Centre
After establishing context, Pieschel then describes the CPSIC. Located inside the Calgary Police Service (CPS) administration building, the CPSIC is a six-thousand-square-foot exhibit and administrative space. CPS management wanted a museum that went beyond uniforms and weapons, and instead wanted to focus on the social factors of crime and change visitor's perspectives on crime. Part of the CPSIC mission is "to instil a respect for police and authority", and this is an especially important for the target audience of school-age children (177).
Pieschel then reviews three of the museum's exhibits. Covering topics such as substance abuse, juvenile prostitution, and domestic abuse and family violence is challenging, and Pieschel acknowledges this while offering the museum's strategy to minimize negative effects for visitors who may have experience with these subjects. One of the most interesting exbits, Dead End Streets, depicted a crack house that museum personnel had seen when they accompanied Calagry police on a tour of such places in the city. The detailed description on page 179 conveys the destructive power of drug use. I can imagine this scene having a profound impact on those who see it, and wonder if such exhibits were created elsewhere, if they might have an effect on high-risk youth.
While I'm sure all museums have numerous challenges to overcome, Pieschel only describes two of the most significant. These are fundraising and the role of docents. Pieschel found that until the museum articulated its social role in the community, it could not gain corporate support. She also found a creative solution the high docent turnover at the museum. She introduced a life-size "robocop" that delivers a consistent message and can deal with the sensitive issues the museum portrays. I'm not sure how well received this "robocop" will convey the message of the museum, but I am sure it will be a memorable addition.
I studied criminology as a undergrad, and have always been fascinated by the motivation and subsequent effects of crime. The CPSIC, in focusing on these topics, can educate kids in a very real way. I can only hope that a museum such as this one will someday open in the United States and continue to educate everyone.
Is Art Good for You?
The Artists-on-the-Wards program used expert, paid staff to visit four patient areas and either help the patients create art or the artist would paint for the patient (118). This project lead to the creation of a "Mural of Hands", "Healing Tiles", and "Healing Ceiling." These projects included the patients in transforming the visual space of the hospital. Patients who participated in these activities reportedly felt less stress and anxiety (119), although Pointe is quick to acknowledge that this program is not art therapy.
With the immense popularity of bringing art to the patients, Pointe wonders if it is really necessary to create exhibits in the gallery space. She feels the true value of the McMullen Art Gallery comes from its outreach, and not the gallery itself. The gallery is not a "collect and conserve" space and exisits to serve hospital patients, so it is not constrained by a strict mission statement. Therefore, Pointe concludes her chapter by wondering if the hospital needs a gallery at all, or if money would be better spent by creating a series of temporary exhibitions
throughout the hospital.
Personally, I think that due to the nature of the building and the fact that many patients can't visit the gallery without assitance, it might serve their needs better to create exhibits on each floor or area that patients can easily enjoy. However, the gallery began as a place for the public to enjoy the art as well. Should the gallery close and exlusively focus on the patients' needs or should continue to exist and serve the needs of a few, and continue to be augmented by the Artists-on-the-Wards program?
Tuesday, November 8, 2011
How to Heal a Gallery
Pointe is very forthcoming about why the program was conceived: despite the gallery’s generally positive reputation in the art community, no one in the hospital seemed to know the gallery was there. In addition to being bad for the gallery’s visitor numbers, this was also in clear violation of the gallery’s purpose for being. As Pointe writes, “Although the gallery was mandated to serve patients, only 4 per cent of its visitors were hospital patients” (p.115). Meanwhile, “Most hospital staff did not visit the gallery and many did not know why it was there; some had actually never heard of it” (p.115). In response, the gallery staff worked to create appealing and explanatory signage, installed artwork throughout the hospital, opened the gallery for drop-in art-making, and redesigned their feedback cards. Most importantly, they decided to take art to the patients themselves. For Pointe, the challenge in implementing her gallery’s social relevance seemed to lie in the acknowledgement of and rededication to the mission, rather than in arguing against those who disagreed with it. Despite the realistic threat of the hospital choosing to replace the gallery with for-profit ventures, careful planning and execution of new programming seemed to make for relatively smooth sailing.
Although not all strategies in this case study would translate to contexts without patients, Pointe herself acknowledges that some American hospitals (particularly the Shands Medical Center in Gainesville, Florida) had already undertaken artists-on-the-wards programs to positive effect. Similarly, our course reading, “Museopathy: Exploring the healing potential of handling museum objects” (Chatterjee, et al), suggests that positive museum-like experiences in hospitals are not limited to art programming. More broadly, Pointe’s chapter underscores the necessity of making museums know and serve the needs of their audiences.
Wednesday, October 26, 2011
Negotiating a Sustainable Path: Museums and Societal Therapy
In this chapter by Glenn C. Stutter and Douglas Worts, they discuss the museums role in assessing the needs of the community. They state that “while museums can and should be addressing sustainability through the non-formal education system, they also have a much broader role to play as active facilitators of social change at local and regional levels” (pg. 131).
Many people can relate to viewing sustainability as this large and looming global issue impacting ecosystem health, economic development, and social justice. The authors argue that people need “social therapy” because of the growing divide that has grown between man and nature. This gap continues to widen the more technologically advanced that our society becomes. In order to help combat this human- nature split, “museums can help by encouraging people to become more conscious of critical relationships that link them to nature and to other people” (pg. 137).
This was the goal of The Human Factor exhibit at the Royal Saskatchewan Museum which:
1. Examined the scope and consequences of human activities
2. Identified the industrial worldview as the root of multiple global and regional issues
3. Stressed the importance of restorative economics, choices, and our connection to nature.
Even after highlighting the issues surrounding sustainability, the harsh reality is that it is a complicated and chaotic topic that is out of any one individuals control. Putting visitors face to face with this reality was a challenge because the developers knew that it could illicit an emotional response from visitors. Instead, the authors encourage museums to allow their respective communities to identify their needs, and reflect on the ramifications of their current actions. Basing the presentation of information on a front-end evaluation may cause some museums to feel as if they are relinquishing their authority. Rather, I agree with the authors when they describe how using these surveys can create a bridge between the museum and the community and set the museum up as a place of non-formal learning as well as an avenue for social advocacy. This may be more of a challenge depending on the various exhibits created for various communities, but no matter the subject of the exhibit it is always important to connect the material to the needs and interest of the surrounding community.
Tuesday, October 25, 2011
A New Approach to Museum Field Trips
While reading this chapter I created a connection between the design of the Glenbow Museum School and the constructivist learning theory. Gallant and Kydd stressed that students were given time every afternoon to explore exhibits and artifacts of their choice and reflect critically on them by writing or drawing in personal hard cover journals. The students are given the liberty to make choices about what they focus on, and this gives them a sense of ownership in the learning experience. The structure is very much based on principles of the learner creating knowledge for themself. The success of The Museum School program is an excellent case study that outlines the benefits of a constructivist learning environment.
Looking Reality in the Eye is mainly focused on social responsibility and how museums best serve their communities. While the benefits to students are outlined above, I really see the partnership between the museums and their business associates as the way in which this program promotes collaboration in the community. Chevron Canada Resources provides funding for The Glenbow Museum School, and it is only through their support that the program is made possible. These partnerships create important networks of support that help museums to grow and remain a relevant part of the communities they serve.
One line from the chapter that I took note of was, “only by working together were the characters [museum, school, and business partner] able to gain the necessary force to reach their goal” (p. 83). This chapter is really about partnership, and this quote reveals how while individual groups may not have the resources to accomplish their goals, collaboration can be a powerful tool in overcoming obstacles. Building and utilizing community relationships is thus a key characteristic of the socially responsible museum.
The Glenbow Museum School and the Gerund-Which-Must-Not-Be-Named
Wednesday, October 12, 2011
Chapter 2 - History is as History Does: The Evolution of a Mission-Driven Museum
The Tenement Museum uses its building at 97 Orchard Street and the apartments housed within, along with its artifacts, to tell the stories of the entire area’s history and people. It is their firm belief that artifacts should support the stories they are trying to tell, rather than the other way around. They not only look at what the history of the building is, but rather “What this history can do to help improve the world.” They believe that history informs us about what we do and do not want to do. This museum tries to use history as a tool to help shape the future.
In trying to accommodate the wide diversity of their visitors, the Tenement Museum sees it necessary for institutions to employ people of varying socio-economic backgrounds, ethnicities, gender, and histories. They have found that the majority of senior staff members in museums are of European origin. This is because minorities, working class, and immigrant individuals aren’t seeking professions in museums. To alleviate this problem they are working in collaboration with universities to train children in these under exposed groups to study the field. In essence, seeing as there isn’t a plethora of diverse candidates to choose from, they are creating their own.
Questions to contemplate:
- I’m curious to know how many of our blog followers work at an institution that is currently trying to redefine its mission? Does your current or redefined mission focus on the visitor at all? What challenges do you face in trying to incorporate your institution’s mission into all aspects of your particular work?
- For those of you who don’t find giving tours as part of your job, how would you feel if your institution mandated that you begin leading tours? Is there any part of your job that you think would give you an advantage in giving tours? Do you think this would give you a better understanding of your institution’s visitors and their needs?
- The following question is in reference to Liz Sevcenko, the vice president for programs at the Tenement Museum (see page 25 of the book). If an individual doesn’t have a personal past or perspective similar to Liz’s, can they learn to insert a “usable past” into their museum’s programming? Can this concept be taught to museum studies majors or incoming museum staff members?
Diversity and Equality in the Glenbow Museum
"One National Museum's Work to Develop A New Model of National Service" - Joanne DiCosimo
I thought DiCosimo did an excellent job of outline the key points of the CMN's strategic plan and their long-term goals. She made it clear what they were trying to achieve and how each point related to the three major questions. However, when she wrote this article the museum had not yet progressed out of the planning stage. While it was frustrating to not follow these excellent ideas to fruition, it also was a great learning tool to read how a museum creates a strategic plan with a specific goal, in this case community involvement, in mind. I look forward to someday learning of the success of the CMN's strategic plan.
Introduction - Looking Reality in the Eye
My name is Meira and I'll be reading _Looking Reality in the Eye_ this semester. As a public history graduate student with a keen interest in the relationship between museums and social responsiblity, I'm eager to learn more about how different museums addressed this issue. I like the approach of using nine case studies to study development, implementation, and brainstorming of museum policy, exhibitions, and other aspects of museums that seek to create or strengthen the bond between themselves and their communities. I look forward to sharing my thoughts on these topics with you.
National Museums and Social Relevance
I was very interested by the chapter “One National Museum’s Work to Develop a New Model of National Service: A Work in Progress” by Joanne DiCosimo. This chapter focuses on the Canadian Museum of Nature (CMN) and its challenge of developing “a new model of national service” (p 59). This museum has such a unique definition of what it means to be socially responsible and relevant, and I think this stems from the fact that they see themselves mainly as a national museum. The CMN believes their mission should be inclusive of as many citizens as possible. It is so great to see how museums that don’t revolve around indigenous cultures or controversial ideas can also strive to be relevant in their communities. A lot of times I tend to think of socially responsible museums as institutions that are concerned with wrongdoings and errors of the past and how those can be overcome in the future, but this chapter has shown me that any museum, regardless of content, can work towards making a positive impact on their community.
I appreciate that DiCosimo outlines, in detail, the steps the museum has taken thus far to fulfill its social purpose and determine the unique role that CMN should play in the community. She summarizes their strategic planning sessions, community and institutional partnerships that were constructed, as well as the goals and steps to putting their strategic plan in action. I especially like that the museum conducted polls to determine what issues were important to Canadian citizens as it would be impossible to become relevant to a community without seeking their input.
One question that remains in my mind as the CMN continues to look forward and work towards implementing goals and strategies they identified in their strategic plan is how the government may influence their progress? Since the CMN receives federal funding, the government is a looming stakeholder that could derail plans to improve the museum’s social mission if they don’t agree with the steps being taken or feel that they don’t contribute to the ideals upheld by the government. I feel that the CMN needs to take further steps to communicate closely with the Canadian government and make sure they are on board with the strategic plan the museum has created.
The role of the government at the CMN makes me wonder how the CMN's obstacles to achieving social relevance may differ from that of a non-national museum, such as the East Side Tenement Museum discussed in the chapter “History is as History Does: the Evolution of a Mission-driven Museum”? Whatever the challenges I am happy to hear DiCosimo say that this is a work in progress and the work at the CMN is nowhere near done, it is just getting started.
Sunday, October 9, 2011
Collaboration: A Dose of Reality at the Glenbow
Thursday, September 29, 2011
Why I chose Looking Reality in the Eye...
Introduction- Why I chose to read Looking Reality in the Eye
Monday, September 12, 2011
Introduction - Looking Reality in the Eye
I chose to read Looking Reality in the Eye in part because of its unique format. I enjoy the fact that each chapter is devoted to a particular case study which allows the reader to reflect and compare the ways in which some museums are organizing themselves around socially responsible missions. I also wanted to read this book to gain a better understanding of how museums can address issues in their communities and have a positive influence on the people they serve while still retaining an educational focus.
The introduction by Janes and Conaty invites museums to challenge the status quo instead of settling into a routine of what is considered normal or comfortable museum practice. I am interested to see how the museums in the case studies presented throughout the book fulfill this challenge. What barriers may exist that inhibit current museum professionals from reorganizing their museum into a socially responsible institution? How are these barriers overcome? I hope that the case studies presented throughout this book will offer different answers to these questions and highlight some of the educational programs that contribute to a socially responsible mission.